Terms & Conditions

1. Company information

This website is operated by Zàgro Naturals & Wellness Private Limited ("the Company", "we", "our", "us"). By using this site, you agree to these terms.

2. Website use

You may browse and use this website for lawful purposes only. You agree not to misuse the site, attempt unauthorized access, or interfere with platform security or service availability.

3. Product information

We aim to present accurate product descriptions, ingredients, and availability. Product visuals are for representation and may vary slightly by batch, packaging updates, or display settings.

4. Pricing and payments

All prices are listed in INR unless stated otherwise. Taxes, shipping, and final payable amounts are shown at checkout. We reserve the right to correct pricing or content errors before order confirmation.

5. Orders and acceptance

Placing an order request does not guarantee acceptance. We may cancel or limit orders due to stock constraints, payment verification issues, address limitations, or compliance reasons. In such cases, applicable refunds are processed per policy.

6. Shipping, returns, and refunds

Shipping timelines, return eligibility, and refund timelines are governed by our Shipping Policy and Refund & Return Policy, which form part of these terms.

7. Intellectual property

All content on this site, including text, design, logos, images, and code, is owned by or licensed to Zàgro Natural unless otherwise noted. You may not reproduce, republish, or commercially use site content without written permission.

8. Third-party references

References to third-party institutions, events, and marks are informational. Such references do not imply partnership endorsement unless explicitly stated in writing.

9. Limitation of liability

To the maximum extent permitted by law, Zàgro Natural is not liable for indirect, incidental, or consequential damages arising from site use, temporary unavailability, or third-party service interruptions.

10. Indemnity

You agree to indemnify and hold Zàgro Natural harmless from claims, losses, or liabilities resulting from your misuse of the website or breach of these terms.

11. Governing law and jurisdiction

These terms are governed by the laws of India. Courts with jurisdiction in Maharashtra, India, will have exclusive jurisdiction over disputes, subject to applicable consumer protection law.

12. Updates to terms

We may revise these terms from time to time. Updated terms are effective when posted on this page.

13. Contact

For questions regarding these terms, contact info@zagronatural.com.